The present Conditions of Purchase and Use (the Conditions of Purchase) apply to all operations carried out through the websites owned by the company Colors Kokua SL : Kokuabarcelona.com and kokuabarcelona.es and kokuashoes.com.
Access to the Web and its use presuppose the reading, knowledge and acceptance of the Conditions of Purchase. For the purchase of articles in the Web the user will have to accept the present Conditions.
Colors Kokua S.L. may modify or update all or part of the Conditions of Purchase, taking into account any changes in legislation and regulations in force. Each new version of the Conditions of Purchase will be effective from the date of its publication on the Web. Please check the Terms of Purchase often. If you do not agree with any change that may occur in the Conditions of Purchase, please do not use the Web.
The client is solely and exclusively responsible for the use of the website and its contents, and Colors Kokua SL. cannot be held responsible for the use of the website contrary to current legislation and regulations. In the event that illegal activities are being carried out or these Conditions of Purchase are being violated, we reserve the right to deny you access to the Web or any part of it, without the need for notification.
Colors Kokua SL. offers the sale of its products through the Web only to final consumers. Final consumer is any natural person who buys on the Web for purposes other than business, commercial or professional activities.
Colors Kokua S.L. reserves the right to modify the commercial offer at any time through its publication on the Web (modifications on prices, products, promotions, and other commercial and service conditions). These modifications will not affect in any case the purchases already made.
After the telematic shipment of your order you will receive an email confirmation of the order. Colors Kokua SL. can abstain from accepting orders that are incomplete, that have been made applying an invalid or expired code or discount, that refer to products that are not available or for any error or omission. In any of these cases you will be informed by e-mail that the contract has not been accepted by communicating the reasons why it could not be carried out.
The characteristics of each product are shown in their corresponding files on the Web.
Colors Kokua does not work with synthetic or artificial leathers, nor does it work with mass production. The products are handmade with natural origin skins, so it is logical and expected that they may have small differences in nuances or imperfections typical of the same leather, which does not happen with more rigid or artificial materials such as plastic, which however, can damage the feet.
In each product there is a description of the materials used for its manufacture.
We have made every effort to display the colors of our products online with great precision. However, the color displayed depends on each device you use, so we cannot guarantee that the same color will be displayed on your screen.
All orders are subject to the availability of the products included in each order and, in this sense, if once paid for there are difficulties in terms of supply, or if there are no items left in stock, Colors Kokua SL. will provide information about the products that are not available and will try to offer substitute products (always of equal or higher quality and value).
If you do not wish to replace products that are not available, we will refund the total amount of these products by the same method of payment with which you made the purchase.
However, Colors Kokua SL. will make its best efforts to keep the website updated so you can see which items are in stock and which are not.
To obtain any clarification, to put a claim or if it arises some incidence related to your order, you can send us an e-mail to the direction firstname.lastname@example.org
**NO RETURNS OR EXCHANGES ARE ACCEPTED IN COUNTRIES OUTSIDE THE EUROPEAN UNION**