1. Protection of personal data

Within the framework of compliance with the legislation in force, contained in Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation - RGPD), Colors Kokua SL. informs users that:

Colors Kokua SL. has adopted the technical and organizational measures in accordance with the provisions of current legislation.

This privacy policy describes the personal data collected in our physical stores or when you use the website of Colors Kokua SL. It also explains how your personal data is used, shared and protected, what choices you have regarding your personal data and how you can contact us.

WHO is Responsible for the Processing of your Personal Data?

Colors Kokua SL is responsible for processing your personal data.

WHAT Personal Data Do We Collect and WHEN?

In order to provide you with access to some of our services, it is necessary to register and we will ask you for certain personal data.

These personal data include:

o Contact details, such as name, gender, email address, telephone number, and shipping and billing address;

o login and account information, including username, password and unique user ID

o Additional data such as your size, the history of your purchases, among others

When you interact with our Site certain data is automatically collected and shared from your web browser or mobile device. More information about these practices is contained in the following "Cookies" section of this privacy policy. Such information includes:

o Device identifiers, call status, network access, storage information, and battery information; and

o Cookies, IP addresses, reference headers, data that identify your web browser and version, and visit counters and web tags.

TOOLS to Manage the Personal Data We Collect

By registering on our website or in our physical stores we also obtain consent for certain practices. As is the sending of commercial and promotional emails to which you always have the option to unsubscribe directly

In many cases, your web browser or mobile device platform will provide additional tools that allow you to control when your device collects or shares certain categories of personal data. For example, your mobile device or web browser may provide you with tools that allow you to manage the use of cookies or the sharing of locations. We encourage you to become familiar with and use the tools available on your devices.

WHY and HOW do we use your Personal Data?

We use your personal information in the following ways:

To Provide the Functions of the Websites and Services You Request

To Communicate Information about our Products, Services, Events and for Other Promotional Objectives

To Operate, Improve and Maintain our Business, Products and Services

To protect Our Property or Safety or Own or Third Party Rights

For General Research and Analysis Objectives

Other purposes

2. Exchange of your personal data

Colors Kokua S.L. does not share, has not shared, nor will it ever share your personal data with any other company, company or individual.

Only certain data necessary for certain logistical procedures such as transferring some of your personal data such as your name, telephone number, email and address to the transport company for the delivery of a purchase made on our website.

 3. Protection and management of your personal data

Encryption and Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.

Retention of your personal data

Your personal information will be retained for as long as necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by law). In general, this means that we will keep your personal data while you maintain your account at Colors Kokua SL... For personal data related to the purchase of products, we will keep the data longer to comply with legal obligations (such as tax obligations, purchase and sale and for warranty purposes).

4. Your rights in relation to your personal data

You have the right to request:

(i) access to your personal data;

(ii) an electronic copy of your personal data.

(iii) the correction of your personal data if they are incomplete or inaccurate; or

(iv) the deletion or restriction of your personal data in certain circumstances provided by law.

These rights are not absolute. When we have obtained your consent for the processing of your personal data, you have the right to revoke your consent at any time.

 5. Waiver of commercial communications

If you have an account at Colors Kokua SL, you can stop receiving advertising communications from us in the unsubscribe section always located at the bottom of our emails.

At the time of registration you can activate the box not to receive emails.

You can also opt out of SMS communications in the same way or by following the opt-out instructions included in the message.

6. Use of Cookies 

Cookies are small files that some platforms, such as websites, can install on your computer, smartphone, tablet or connected TV when you access them. A cookie is stored on a computer to personalize and make the user's navigation as easy as possible.

Why are they important?

Cookies are useful for several reasons. They allow web pages to function in a more agile way and adapted to the user's preferences such as, for example, storing their language or the currency of their country.

What happens if I disable cookies?

If you block or do not accept the installation of cookies, it is possible that certain services offered by our website that need to be used may be disabled and therefore not be available to you. It is also possible that the performance of the website may be impaired.

Acceptance of cookies

If you continue to browse after we have informed you of our Cookies Policy, we understand that you accept the use of cookies.

In addition to the use of our own cookies, we allow third parties to set and access cookies on your computer. Consent to the use of cookies by these companies is linked to your browsing of this website.

7. Use of trademarks by third parties

Colors Kokua S.L. is not responsible for the illegitimate use that third parties may make of the brand names, product names and trade names which are not property of Colors Kokua S.L. and appear on the website. Nor is it responsible for the integrity, veracity and legality of the content of the web links that can be accessed from its website.

8. Liability for use of contents and links

Colors Kokua S.L. is not responsible for the non-compliance of any applicable norm in which the user may incur in their access to the web and/or in the use of the information contained in it. 

Colors Kokua S.L. will not be responsible for any damages, whatever their nature, derived from the use of the information, the contents of the website and the programmes it incorporates. The links and hypertext which, through the website, allow the user to access features and services offered by third parties do not belong to and are not under the control of Colors Kokua SL, which is not responsible for the information contained therein nor for any effects which may derive from this information. 

Colors Kokua S.L. is not responsible for viruses that have their origin in a telematic transmission infiltrated by third parties (for example, macros in word processors, Java applets and Active X programs), generated with the purpose of obtaining negative results for a computer system. 

9. Other aspects 

Colors Kokua S.L. may modify, without prior notice, the information contained in the website, as well as its configuration and presentation. 

Colors Kokua SL. commits itself through this means not to carry out misleading advertising. To these effects, misleading advertising does not include formal or numeric errors which may be found throughout the content of the different sections of the website, caused as a consequence of incomplete or faulty maintenance and/or updating of the information contained in these sections. Colors Kokua SL. as a consequence of the provisions of this paragraph, undertakes to correct it as soon as it becomes aware of such errors. 

10. Changes to our privacy policy 

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Website. 

If we materially change the way we treat your personal data, we will give you prior notice or, where legally necessary, seek your consent before making such changes.

We strongly encourage you to read our Policy and stay informed of our practices.

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